Whether it's a slow drip that finally gave out or a sudden flood at midnight, Ann Arbor residents call one number and get a real answer. We built our Ann Arbor dispatch around speed, because every extra hour of standing water costs more to repair.
Hirex Water Damage didn't start as a franchise looking for a new zip code to expand into — it started because Ann Arbor homeowners kept describing the same frustrating experience: a national hotline, a long hold, and a subcontractor nobody vetted. Every technician you'll meet is a direct Hirex Water Damage employee, not a subcontractor pulled from an app.
Each senior tech on our Ann Arbor roster is IICRC-certified and has handled everything from a clean supply-line break to a full Category 3 sewage loss, which is why Structural Drying in Ann Arbor is treated as a specialty, not a side offering. Full insurance and Ann Arbor, MI licensing back every job we take in Ann Arbor.
Local equipment staging is the difference between a 45-minute arrival and a next-morning one for Ann Arbor calls.
Ask any Ann Arbor property manager who's dealt with an overnight pipe failure and they'll tell you the real cost isn't the leak itself — it's how long standing water sits before someone with the right equipment shows up. That gap between a fast, equipped response and a slow, improvised one is exactly what Hirex Water Damage was built to close.
Our Ann Arbor technicians go through regular continuing education, because a method that was standard five years ago may not be the best option today.
Not every water problem looks dramatic — some of the costliest Ann Arbor repairs began as a barely-noticeable issue. Here's what tells our team a Ann Arbor property needs a professional look rather than a mop and a fan:
If you're nodding along, get ahead of it now — our Ann Arbor dispatcher will tell you honestly whether it's urgent or something we can schedule.
Whether it's a small residential leak or a large commercial loss, our Ann Arbor teams size the crew and equipment to fit. We list these as distinct services because each genuinely requires different tools and training, not interchangeable labor.
Truck-mount extraction on every Ann Arbor rig means high-volume pickup starts the same day, not the next. Moisture mapping follows every extraction so we know which materials are still holding water once the visible flooding is gone.
We calculate drying needs using humidity and temperature data rather than guessing at equipment placement, with daily logs so you can watch the numbers improve.
For Ann Arbor homeowners, that means flood-cut drywall removal, subfloor assessment, and content pack-out for anything salvageable, with photo documentation at every stage for your insurance file.
For commercial Ann Arbor accounts, we assign a lead, run crews outside normal hours to limit downtime, and size equipment to the actual footprint — a flooded lobby or a leaking unit above tenants has to move fast.
Blackwater losses in Ann Arbor get handled under strict Category 3 protocol from containment through documented disposal.
Every Ann Arbor drying job includes preventive antimicrobial application aimed at heading off mold before it starts.
You'll see a written estimate before any equipment runs on your Ann Arbor property, not a mystery total after the fact.
Because equipment is staged inside Ann Arbor, most calls see a technician on-site in under an hour.
We document every Ann Arbor job with photos and moisture logs and can speak directly with your adjuster.
If moisture readings aren't where they should be at the end of a Ann Arbor job, we come back and keep drying at no extra charge.
Our Ann Arbor team asks just enough to send the right-sized crew, not a generic single technician every time.
A licensed technician heads to your Ann Arbor address with extraction and drying equipment already loaded.
We extract immediately, followed by a moisture survey that tells us precisely where Ann Arbor drying equipment needs to go.
Daily moisture checks continue on every Ann Arbor job until each material reads dry, and you get a full report at the end.
Every Ann Arbor job closes based on instrument readings, not a visual check, and we won't call it finished until the numbers say so. If a callback within 30 days shows lingering moisture from the same loss, we return and correct it at no additional charge.
We put the guarantee directly on the work order for every Ann Arbor job, in writing. If a follow-up visit is ever needed, we send a technician familiar with the original job whenever scheduling allows, so you're not re-explaining the situation to someone new.
We built this guarantee because Ann Arbor property owners deserve more than a verbal assurance that a job is done — they deserve proof.
"Water heater blew close to midnight and the Hirex Water Damage crew had extraction gear running before 1am. Genuinely fast." — Renata H.
"Our claim moved fast because they sent the adjuster photos and moisture logs without us having to chase anything." — Marcus D.
"Appreciated getting real numbers each day instead of someone just saying 'looks dry' and packing up." — Priya K.
"Our restaurant kitchen flooded from a line break and they had us reopened in three days flat." — Aaron F.
"Handled a blackwater situation in our basement professionally, start to finish." — Lena V.
"Final bill matched the estimate to the dollar, which felt rare in this industry." — Sam T.
Most Ann Arbor dispatches are on-site within 60-90 minutes since our crews aren't traveling from out of state.
We always quote first; you'll see a written estimate for the Ann Arbor job before drying equipment starts running.
Emergency extraction, structural drying, and sewage cleanup are all available 24/7 for Ann Arbor properties.
Our paperwork is built to match what Ann Arbor, MI adjusters expect.
Dryness is confirmed with instrument readings against a documented standard, not by feel.
Blackwater response is a core part of what our Ann Arbor team does, not something we sub out.
Cut power to the affected area if there's standing water near outlets and avoid walking through it until we confirm it's safe.
Commercial response is a regular part of our Ann Arbor work — restaurants and multi-unit buildings included.
Typical drying runs 3-5 days for a Ann Arbor home, though a job left unaddressed longer can take more time.
Not if it's addressed quickly — mold generally needs 24-48 hours of sustained moisture to establish.
We stand behind every Ann Arbor job with a documented dry-standard guarantee.
Our Ann Arbor coverage extends through the zip codes shown here and into nearby Ann Arbor, MI towns.
We can work out an access arrangement so Ann Arbor homeowners aren't tied to the property for days straight.
Ann Arbor is our home base, and our reach extends across Ann Arbor, MI through staged equipment and on-call technicians. If your address falls inside or near Ann Arbor, a Hirex Water Damage crew can typically respond the same day.
We've worked enough Ann Arbor properties across different neighborhoods to recognize patterns specific to certain building eras and construction types.
— Embedded service-area map for Ann Arbor, Ann Arbor, MICall now and speak with a real Ann Arbor dispatcher, not a national call center.
Call +1-844-578-1604